Attendee FAQs

Have a question about registration, technical sessions, or conference activities? We can help! Below we have answered some of the most Frequently Asked Questions about attending the SME Minnesota Conference.

Registration for the SME Minnesota Conference opens December 2023. You can register online by visiting Register. For additional questions regarding registration for the SME Minnesota Conference, please contact SME Customer Service at or 303.948.4200. To receive early bird  registration rates, SME must receive your registration form and payment by March 7, 2024. Regular registration rates are available March 8 – April 8. After April 8, 2024, on-site registration fees apply.

Sign-up for the SME Minnesota Conference mailing list to receive all conference updates and to be notified when conference registration opens.

To download a copy of your registration receipt, please visit, login to your SME account using your email and password, visit My Profile and view My Meetings. Click on View Registration to obtain a copy of your receipt. You may also contact SME Meetings at or SME Customer Service at 303.948.4200 or with receipt/invoice inquiries.

All badges and conference related materials will be distributed onsite at the SME Minnesota Conference registration desk located at the Duluth Entertainment Convention Center.

The full conference registration fee includes, a copy of the onsite program, participation in all technical sessions, access to the exhibit hall and the exhibit hall networking functions including the Tuesday lunch and evening reception and Wednesday lunch.

Full registrations allow access to all technical sessions. Exhibit Hall registrations do not include technical sessions and one-day registrations only include access to that day’s events. Short courses and field trips require additional registration fees.

The exhibit hall is open Tuesday, April 16, 2024 from 9:00 am to 7:00 pm and Wednesday, April 17, 2024 from 9:00 am to 1:00 pm.

Onsite registration will open on Monday, April 15, 2024 at 7:00 am at the Duluth Entertainment Convention Center.

An individual may purchase one-day registrations for access to technical sessions and access to the exhibit hall events that take place on that day. There are also one-day registrations available for admission to the exhibit hall only.

To edit your contact information, please visit, login to your SME account using your email and password, visit My Profile and view My Contact Information. Click on Edit button next to either your address or phone number to edit your contact information. You may also contact SME Meetings at or SME Customer Service at 303.948.4200 or with questions about updating your contact information.

If circumstances require you to cancel your SME Minnesota Conference registration, you must do so in writing. Written notice must be sent to or by mail to SME Minnesota Conference Registration, c/o SME, 12999 E. Adam Aircraft Circle, Englewood, CO 80112. Cancellations received by March 7, 2024 will receive a full refund, less a $100 processing fee. There are no refunds for no-shows and cancellations postmarked after March 7, 2024. Substitutions will be accepted in writing at no charge until March 7, 2024.  After March 7, 2024, a $25 fee will be charged for substitutions. NO REFUNDS for Registration or ticketed events will be issued after the March 7, 2024 deadline.

Registrants are responsible for the cancellation of their own hotel accommodations.

The SME Minnesota Conference official hotels are the closest in proximity to the Duluth Entertainment Convention Center. SME has arranged for special discounted hotel room rates for the duration of the conference that are not available at non-official hotels.

If you have additional questions, please contact SME customer service at 303.948.4200 or 1.800.958.1550 (US Only), or email SME Meetings at

A link to record your session attendance will be emailed prior to the conference. Please record your hours and a certificate will be emailed within two weeks of the conference. Hard copies of the PDH form will be available upon request at the registration desk. 1 hour = 1 PDH.

Presentations we have permission to share will be emailed to attendees, in PDF format, within two weeks of the conference.

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